Privacy Policy

990k's Privacy Policy — Your information is always safe

990k believes your personal data belongs to you. We never use any information without your consent or sell it to anyone. This privacy policy explains everything in plain, straightforward terms.

Last Updated: January 2026

Our Commitment

  • Your Data Is Never Sold
  • SSL Encryption Protection
  • Right to Erasure
  • Clear & Simple Policy Language

1 Introduction & Scope

Welcome to 990k. When we say "your data is safe," it is not just a phrase — it is the foundation of everything we do. This privacy policy explains how 990k collects, uses, and protects your personal information.

This privacy policy applies to all 990k services — the website, mobile app, and any other digital platform. By using 990k, you agree to this privacy policy. If you do not agree, please discontinue use of our services.

We follow international data protection standards and comply with applicable laws in Bangladesh. 990k never sells or misuses your data without your consent.

📌 Please Note: This policy is written in plain language so it is easy to understand. Feel free to contact us with any questions.

2 What Data We Collect

990k only collects information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy. Full details are provided below:

Data Type Example Why We Need It
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Communication & Security
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Data Betting history, game preferences Service Quality Improvement
Cookie Information Sessions, preferences, usage patterns Personalized Experience

We never store your password in plain text — it is kept as an encrypted hash. Full card numbers and complete financial details are not stored on our servers.

3 How We Collect Data

990k collects your information in three main ways:

  • Directly from you: Information you provide directly during registration, KYC verification, when contacting support, or when filling out any form.
  • Automatically: When you use 990k, certain technical information is collected automatically via cookies, log files, and tracking technologies.
  • From Third Parties: Transaction confirmation data may be received from payment providers (Mobile Banking, Nagad, Rocket, etc.), as well as limited data from KYC verification service providers.

🔵 Good to Know: 990k never collects data from social media without your permission. If you use social login, we only access the information needed to create your account.

4 How Your Data Is Used

990k uses the data we collect solely for specific, legitimate purposes — nothing is used unnecessarily or unlawfully. Here is how we use your information:

  • Account management and service delivery: To ensure a smooth experience for registration, login, deposits, withdrawals, and gameplay.
  • Identity Verification: To complete the KYC process and verify your age and identity.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To respond to your complaints or questions and resolve any issues.
  • Bonuses & Promotions: To send you relevant offers — but only if you have given your consent.
  • Fulfilling legal obligations: As required by relevant authorities, such as compliance with anti-money laundering laws.
  • Platform Improvement: To analyze user experience and continuously improve 990k.

We never sell your data to advertising companies or share it with unrelated third parties.

5 Data Sharing Policy

990k never sells your personal data. However, limited information may be shared with trusted partners to keep our services running:

  • Payment Providers: To process deposits and withdrawals, relevant information is shared with payment services such as Mobile Banking, Nagad, and Rocket.
  • KYC service providers: Limited document data may be shared for identity verification purposes.
  • Technology Services: With trusted technology partners for server hosting and security services.
  • Legal authorities: When legally required by a court order or government directive.

📌 Important: 990k maintains strict confidentiality agreements with all partners with whom data is shared. They are also prohibited from passing your data on to any third party.

6 Cookie Policy

990k uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential cookies: Required to maintain login sessions and keep core services running. These cannot be disabled.
  • Functional cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand how the platform is being used so we can continue to improve.
  • Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how 990k functions.

7 Data Security Measures

990k uses industry-standard technology to protect your data. Our security infrastructure is audited on a regular basis.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP and other methods to prevent unauthorized access to your account.
  • Firewall & DDoS Protection: To protect the platform from cyberattacks.
  • Regular Security Audits: A third-party expert team regularly audits our systems.
  • Limited Access Policy: Only authorized personnel are permitted to access the necessary information.
  • Data Backup: Data is backed up regularly to prevent loss in the event of a technical issue.

🔵 What happens if there is a security breach? In the event of a data breach that puts your information at risk, 990k will notify you as quickly as possible and take the necessary steps.

8 Your Rights

You have full control over your personal data at 990k. Your rights include:

  • Right to Know: You can request to know what data we hold about you.
  • Right to Correction: You can request corrections if any of your information is inaccurate.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
  • Right to object: You may object to your data being used for specific purposes.
  • Marketing Opt-Out: You may opt out of promotional emails or messages at any time.

To exercise any of these rights, contact the 990k support team. We will respond within 30 days. Please note that certain data may need to be retained for a specified period due to legal obligations.

9 Data Retention Period

990k retains your data only for as long as necessary to provide our services. Even after an account is closed, certain information may need to be kept for legal reasons:

  • Account information and KYC documents — generally up to 5 years after account closure.
  • Financial transaction records — 5 to 7 years in accordance with anti-money laundering laws.
  • Gaming logs and history — typically up to 2 years.
  • Customer support communication records — up to 2 years.
  • Cookie and session data — cleared when the session ends or the browser is closed.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

10 Protection of Minors

990k is for users aged 18 and above only. We do not knowingly collect any data from minors.

If a minor registers on 990k and we become aware of it, the account will be closed immediately and all associated data will be deleted.

📌 For Parents: If you believe a minor is using 990k, please contact our support team immediately. We will take prompt action.

11 Policy Changes

990k may update this privacy policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page and notify you of significant changes via email or app notification.

Continued use of 990k after a policy update indicates your acceptance of the revised terms. We recommend checking this page regularly. We always aim to communicate changes in a clear and straightforward manner.

🔵 Tip: We recommend reviewing this privacy policy once every three months to stay up to date on how your data is being managed.

12 Contact

For any privacy-related questions, concerns, or requests, feel free to contact us. 990k's dedicated privacy team will respond to your message within a maximum of 30 business days.

  • Email: [email protected]
  • Live Chat: Log in to the 990k platform and chat with us directly
  • Support Hours: 24 hours a day, 7 days a week

We take every privacy-related request seriously and handle it with full transparency.

Why 990k Is Trustworthy

Your In Data Protection What We Do

Every piece of your information is handled and protected with care at 990k.

End-to-End Encryption

All your data is secured with 256-bit SSL/TLS encryption. 990k uses banking-grade security to protect your data from interception in transit.

KYC & Identity Protection

Your identity documents are stored with the highest level of security. KYC documents are never shared with third parties — they are used solely for verification purposes.

Your Data Is Never Sold

990k does not sell your data to advertising companies or data brokers. Your information is used solely to serve you — not for commercial gain.

Your Data, Your Control

You have the right to view, correct, or delete your personal data. Manage your information at any time through Account Settings or by contacting our support team.

Regular Security Audits

Third-party cybersecurity experts regularly audit 990k's systems. Any vulnerabilities identified are addressed immediately.

Suspicious Activity Alerts

If there is any unusual login attempt on your account, 990k sends an immediate alert and temporarily locks the account if necessary.

Get Started Safely

Your Data at 990k Always Secure

Now that you know our privacy policy, join 990k with confidence. Thousands of Bangladeshi players enjoy safe gaming on our platform every day. Start your journey today.

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